Our Commitment to Quality and Coverage

Warranty Policy


Your satisfaction is very important to FITUEYES. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new Fitueyes products. Only consumers purchasing Fitueyes products from authorized Fitueyes retailers or resellers may benefit from our limited warranty.

What is Covered?

We offer all FITUEYES Design Series 10-year risk free guarantee.

What Happens If My Product is Defective?

FITUEYES will offer free replace the defective parts on any of our products when the defect is due to improper workmanship and/or material. If we are unable to provide a replacement product, and repair is not practical or cannot be completed in a timely manner, Fitueyes may elect to refund the purchase price in exchange for the return of the product.

Do I Have to Pay Shipping Costs for a Replacement Product?

In the rare event that your Fitueyes product is defective, we will provide you with a replacement item for free shipping.

What is Not Covered?

Our limited warranty does not cover any problem caused by:

  1. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
  2. Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration.
  3. Accessories, connected materials and products, or related products not manufactured by Fitueyes.
  4. Conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.

Our limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).

How to File a Claim?

Simply contact customer service via email at supportus@fitueyes.com.

If you are not satisfied with our product and would like to request a return, please click here for our return policy.